|1.||we will open the original box to check the phone and install Multi-language ROM and Google play store.Official rom will be prefered.if custom translation may does not cover all the menus.Not support OTA update.We may update the ROM,so the OS version may different as the screenshots.|
|2.||Please make sure the consignee’s information is correct when placing the order. The Russian customers will need to provide us the full name with 3 English words (First name/Middle name/Last name).|
|3.||The price does not include the customs duty, and does not include remote area fee or other payable fees from the courier as well. There is fee to be paid by the customer if the address provided is in a remote area, that fee is US $30.|
|4.||About “TD-LTE Digital Mobile Phone” on the box and on the phone, according to the policy of Ministry of Industry and Information Technology of China, all the cellphones with 4G networks for china market must be named “TD-LTE Digital Mobile Phone”. But they are with FDD-LTE networks.|
|5.||We name the color of the items according to the official website. There might be a little bit different, please be understandable..|
|6.||The phone has 2.5D glass, this means the edges are curved. The tempered glass cannot curve like the screen. It can only cover the flat part of the screen. So it’s smaller and not able to cover all of the phone screen. It’s the same for all phones with 2.5D glass.|
|7.||Our pictures will show the certain version of MIiui first. But the real miui version you got might be different from the one in our picture. It can be updated. If you mind this, for protecting, please don’t order.|
12MP+5MP AI Dual Rear Camera | Qualcomm snapdragon 710 | 20MP Front Camera | 5.88″ AM-OLED Full Screen
The first to use the Snapdragon 710, and the Snapdragon 845 as a 10nm process, adopting an 8-core architecture not only boosts performance.
The flagship rear AI ultra-sensitive dual camera, 1.4 μm oversized pixels, with Dual PD dual-core speed focusing technology from the SLR,Even at dusk, nights, cafes, and candlelight, you can easily take clear and bright pictures.
The Snapdragon 710 processor with a 30% improvement in energy efficiency ratio and a large 3120mAh battery provide a good foundation for lasting endurance.
|1. Via DHL,You may be charged customs duties and taxes for something purchased online. Buyers are responsible for custom taxes. DHL remote cost, or any commission charged by dhl for custom clearance or warehouse storage cost.|
|2. For standard shipping, We normally declare the lower price on the invoice/bill to help avoid custom duty, but if you have any request about declaration, please leave us a message in the order before delivery.|
|3. Please open the parcel in post officer’s presence,If the parcel damaged or empty(stolen),please ask the post office to provide official document,especially the claim request proof.|
|4. In description photo which show the product,is from official web.the official description photo which has been edited to show the best of the produect.can just take for reference. for detail must refer the real odject photo.|
|5.We need a little time to process your order, more detail about processing program.|
|1.Our phones all have one year warranty China service.|
|2.We can’t offer warranty service for products which have Man-made damage, including but not limited to: bumped by user / fall in water by user / disassemble by user / other man-made damage detected by the official service center.|
|3. How to Fastboot Update Safely?
Most new model is now Unlocked bootloader to install official global firmware.Due to new policy of xiaomi,China version phone must stay unlock bootloader even with official Global firmware.
|4.More details about warranty service, please check the link below.|
|Warranty of store|
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.