Original Xiaomi Redmi Note 5 3GB RAM 32GB ROM SmartPhone Snapdragon 636 Octa Core 5.99″ 18:9 12MP+5MP Dual Camera
|SOC||Snapdragon 636, Adreno 509|
|Display||5.99 inch 2160×1080 FHD+ Display, 403 PPI|
|ROM||32GB, Support Memory card, up tp 128GB|
12MP+5MP, 1.4 μm Large Pixel Dual AI Camera
|Many phones have 2.5D glass, this means the edges are curved. The tempered glass cannot curve like the screen. It can only cover the flat part of the screen. So it’s smaller and not able to cover all of the phone screen. It’s the same for all phones with 2.5D glass.|
|Bundle Name||Bundle Details||Bundle Photos||Save Amount|
|GlassFilm n TPU||Add Tempered Glass Film||Save $2|
|1.||Please make sure the consignee’s information is correct when placing the order. The Russian customers will need to provide us the full name with 3 English words (First name/Middle name/Lastname).|
|2.||The price does not include the customs duty, and does not include remote area fee or other payable fees from the courier as well. There is fee to be paid by the customer if the address provided is in a remote area, that fee is US $30.|
|4.||The Tempered Glass Screen Protector in Bundle choices is not Nillkin brand.|
|5.||Many phones have 2.5D glass, this means the edges are curved. The tempered glass cannot curve like the screen. It can only cover the flat part of the screen. So it’s smaller and not able to cover all of the phone screen. It’s the same for all phones with 2.5D glass.|
|6.||Our pictures will show the certain version of MIiui first. But the real miui version you got might be different from the one in our picture. It can be updated. If you mind this, for protecting, please don’t order.|
|7.||We will unseal the box to do “Quality Control” and flash the multi-language ROM for the Chinese version.|
|8.||Newer ROMs might have minor bugs, please be understandable as we have no control over this. Especially new models are prone to minor bugs.|
|9.||About “TD-LTE Digital Mobile Phone” on the box and on the phone, according to the policy of Ministry of Industry and Information Technology of China, all the cellphones with 4G networks for china market must be named “TD-LTE Digital Mobile Phone”. But they are with FDD-LTE networks.|
|10.||We name the color of the items according to the official website. There might be a little bit different, please be understandable.|
|11.||Please make sure the model of the phone/accessories are correct for what you are buying. Please pay attention to “Note”, “Pro”, “S”, “Plus”. It’s very easy to make a mistake.|
|1. Our shipping method include: Aliexpress standard shipping / HK DHL|
|2. For standard shipping, normally we will declare the name and the value by our experience.|
|3. For HK DHL, normally we will declare the real name and the value by our experience.|
|4. If you like we declare as your request, please leave a remark or message under the order, we will do as your request.|
|5.We need a little time to process your order, all parcel will be processed in 3 working days most.|
|1.Our phones all have one year warranty service.|
|2.We can’t offer warranty service for products which have Man-made damage, including but not limited to: bumped by user / fall in water by user / disassemble by user / other man-made damage detected by the official service center.|
|3.Many issue can be fixed by flashing rom, if you can, please try to flash rom by yourself first.|
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.