We are so glad to inform you that this model of our product has been upgrade to a new model.
1. We upgraded the thickness from the original 16cm to an ultra-thin 5cm which reduces the feeling of space repression. Added aluminum edges to make lamps look more modern.
2. We have specially developed 3 other new styles for you to choose.
Here are the types for you to choose:
Type A: 3 colors changeable, With Bluetooth, NO APP, NO Remote, NO RGB (Aluminum Material )
Type B: RGB changeable, With Bluetooth, With Remote, NO APP (Aluminum Material )
Type C: RGB changeable, With Bluetooth, With APP, NO Remote (Aluminum Material )
Type D: RGB changeable, With Bluetooth, With APP, With Remote (Aluminum Material )
Type E: LED Ceiling Lamp, Cold White, No Bluetooth, NO APP, NO Remote, NO RGB (Ordinary Shade)
1. Global shipping. In addition, we support the Business Express, such as DHL, EMS, ARAMEX, etc.
2. We only ship to confirmed order address. Your order address MUST MATCH your shipping address/ Home address. For Russian buyers please leave us your full name, which is very important.
3. If you have not received your shipment within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
4. Russian friends, please pay attention. We provide Russian logistics line for you, providing a home delivery service, please keep the phone ON, make sure the information you provide is correct. If you provide incorrect information, may cause delay of your parcel , we are not responsible and refused disputes. If this lead to second delivery, buyers should pay the delivery cost by themselves, thank you for your understanding and cooperation.
1. It’s our ultimate goal to make sure you have a pleasant shopping experience. Please leave us positive feedback and 5 stars rating if you are satisfied with our product and service.
2. We are working hard to fulfill your requirements. But if you have any problem when receive the parcel, please contact us by message or Trade Manager. Please DO NOT open dispute before communicate with us. We have a number of high-quality Gold Sale customer service will get back to you in 24 hours, they will give you the most professional feedback.
3. We understand the concerns and frustrations you might have, and will endeavor to resolve all issues. Please give us the opportunity to solve any problem. Thank you for your effort to make this sale and purchase experience a happy one.
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days. It is considered used and WE WILL NOT ISSUE YOU A REFUND OR RELACEMENT. There are NO EXCEPTIONS! Shipping cost will be born by the buyer.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your postal address.
3. We will refund full refund amount upon receipt of the item in its original condition and packaging with all components and accessories included. After return or Refund item from the buyer you may choose to have a replacement of choice.
1. The item of customer purchase will be declared at low price to help buyers avoid import duty in his/her country. In most cases, buyers will not be taxed by the customs. But please be noted that buyer is responsible for any import duty and local tax if therein apply is any.
2. When delivery, please check your parcel/box before signed it. If you find the parcel is abnormal, you can refuse to sign.